Mark E. Thomson, DDS, PC in Plattsburgh, New York

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• Benjamin Wright

  Posted Jul, 12 2019

  They are not good at estimating the insurance reimbursements, and then they stick you with the added cost! We had to pay over $600 more than what they told us. Even though this was their mistake, they refused to concede even one penny, and insisted they would send it to collections if a payment plan was not made at the time the braces were removed. Actually, they never even acknowledged they had made an error, and instead blamed it on how the insurance company defined their benefits.

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